Shipping policy

Shipping & Delivery Policy

Effective Date: [02-06-2026]

Welcome to C. Velayutha Nadar Sweets (Cornation). This Shipping & Delivery Policy explains how we handle order processing, delivery timelines, and related terms for orders placed through:

👉 www.cvelayuthanadarsweets.com

1. Order Processing

  • All orders are processed within 0–24 hours of confirmation.
  • Orders placed after business hours may be processed the next working day.
  • During festivals or peak seasons, processing time may be slightly longer.

2. Delivery Locations

We currently offer:

🚚 Local Delivery

  • Available in Sivakasi and nearby areas
  • Faster delivery with same-day or next-day options (based on availability)

📦 Shipping Across Tamil Nadu / India

  • Available for selected items with proper packaging
  • Delivery timelines vary based on location

3. Delivery Time

Estimated delivery timelines:

  • Sivakasi (Local): Same day or within 24 hours
  • Within Tamil Nadu: 1–3 business days
  • Rest of India: 3–7 business days

Note: Delivery times may vary due to:

  • Weather conditions
  • Transport delays
  • Festival demand

4. Shipping Charges

  • Delivery charges are calculated based on:
    • Order value
    • Delivery location
    • Weight of the package
  • Final shipping cost will be shown at checkout.

5. Perishable Products

  • Our products are freshly prepared and perishable in nature.
  • We ensure proper packaging to maintain quality during transit.
  • Customers are advised to consume products soon after delivery.

We are not responsible for spoilage due to:

  • Incorrect storage after delivery
  • Delayed acceptance by the customer

6. Delivery Attempts

  • Please ensure someone is available to receive the order.
  • If delivery fails:
    • Our team/delivery partner will attempt re-delivery (if possible)
    • Additional charges may apply

7. Order Tracking

  • Tracking details will be shared via SMS/WhatsApp/Email (if applicable).
  • For local deliveries, you may receive a direct call from the delivery person.

8. Damaged or Incorrect Orders

If you receive:

  • Damaged items
  • Wrong products

You must report within 2 hours of delivery with:

  • Photos of the product
  • Order details

We will review and provide a suitable resolution.

9. Delays Beyond Control

We are not liable for delays caused by:

  • Natural disasters
  • Strikes or transport issues
  • Government restrictions

10. Contact Us

For delivery-related queries:

C. Velayutha Nadar Sweets (Cornation)
📍 Sivakasi, Tamil Nadu – 626130